Customer Portal

Ran analysis of 50K usage sessions, resulting in validated insights and team alignment.

Starting with wireframes, I refined through critique cycles and stakeholder review.

$2.3M in incremental ARR. Since shipping, we've measured 300% faster task completion.

Shipping quality design requires collaboration and iteration. Recent work has shown me why . The implications matter for teams and organizations.

Whether you're building a new feature, this approach matters.